Cancellation Pollicy


Last Updated: July 2026

Welcome to GOMAYA ORGANICS

At GOMAYA ORGANICS, we strive to process and ship your orders as quickly as possible. If you need to cancel an order, please review the following policy carefully.

By placing an order on our website, you agree to the terms outlined in this Cancellation Policy.

Order Cancellation

You may request to cancel your order only before it has been processed or shipped.

Once an order has been packed, dispatched, or handed over to the courier partner, it cannot be cancelled.

How to Request a Cancellation

To request an order cancellation, please contact our customer support as soon as possible with the following details:

  • Order Number
  • Full Name
  • Registered Email Address
  • Registered Phone Number
  • Reason for Cancellation

Our team will review your request and confirm whether your order is eligible for cancellation.

Refund for Cancelled Orders

If your cancellation request is approved before shipment:

  • A full refund of the order amount will be processed.
  • Refunds are generally completed within 5–7 business days.
  • The refunded amount will be credited to your original payment method.

For Cash on Delivery (COD) orders, no refund is applicable if no payment has been made.

Orders That Cannot Be Cancelled

Cancellation requests will not be accepted if:

  • The order has already been shipped.
  • The order is out for delivery.
  • The package has been delivered.
  • The cancellation request is received after dispatch.

If you receive a damaged, defective, or incorrect product, please refer to our Return & Refund Policy for assistance.

Changes to an Order

If you need to change your shipping address, phone number, or other order details, please contact us immediately after placing your order.

We will make every effort to update your order before it is processed. However, once the order has been packed or shipped, changes may not be possible.

Cancellation by GOMAYA ORGANICS

We reserve the right to cancel an order under certain circumstances, including but not limited to:

  • Product unavailable or out of stock
  • Payment failure or verification issues
  • Incorrect pricing due to technical errors
  • Incomplete or incorrect customer information
  • Suspected fraudulent or unauthorized transactions
  • Situations beyond our reasonable control

If we cancel your prepaid order, you will receive a full refund.

Contact Us

If you have any questions regarding order cancellations, please contact us.

GOMAYA ORGANICS

📧 Email: support@gomayaorganics.com

📞 Phone: +91-7465805943

🌐 Website: www.sachitya.shop

Our Commitment

At GOMAYA ORGANICS, we believe in transparency, fairness, and customer satisfaction.

We are committed to making your shopping experience smooth, secure, and reliable while delivering premium natural products with care.

GOMAYA ORGANICS

Pure by Nature. Better for the Future. 🌿🐄