shiping policy


Last Updated: July 2026

Welcome to GOMAYA ORGANICS

At GOMAYA ORGANICS, we are committed to delivering your orders safely, quickly, and efficiently. Every order is carefully packed to ensure that your products reach you in excellent condition.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festivals, promotional sales, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Within India: 3–7 Business Days
  • Remote Areas: 5–10 Business Days
  • International Orders: 7–21 Business Days (depending on destination and customs clearance)

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.
  • We may offer Free Shipping on selected products or above a minimum order value during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details.

You can use the tracking number to monitor your shipment through the courier partner's website.

Delivery Partners

We work with reliable courier and logistics partners to ensure safe and timely delivery of your orders.

Courier partners may vary depending on your delivery location.

Delivery Address

Please ensure that the shipping address provided during checkout is complete and accurate.

We are not responsible for delays or failed deliveries caused by:

  • Incorrect shipping address
  • Incorrect phone number
  • Customer unavailable during delivery
  • Refusal to accept the package

Additional shipping charges may apply for re-delivery in such cases.

Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Take clear photographs before opening the package.
  • Contact our customer support within 48 hours of delivery.
  • Include your Order Number and photographs when contacting us.

We will investigate the issue and provide an appropriate resolution.

International Shipping

For international orders:

  • Delivery times vary by destination.
  • Customers are responsible for any applicable customs duties, import taxes, or local charges imposed by their country.
  • Customs clearance procedures may occasionally cause delays beyond our control.

Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Courier operational issues
  • High order volumes during festivals or sales

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

GOMAYA ORGANICS

📧 Email: support@gomayaorganics.com

📞 Phone: +91-7465805943

🌐 Website: www.sachitya.shop

Thank You

Thank you for choosing GOMAYA ORGANICS.

We are committed to delivering natural, eco-friendly products with care, quality, and reliability.

GOMAYA ORGANICS

Pure by Nature. Better for the Future. 🌿🐄